Privacy Policy

1. Information We Collect

Personal Information

When you create an account with YzeTrade, we collect personal information that you provide to us, including:

• • Full name and email address for account creation and communication
• • Phone number for two-factor authentication and security purposes
• • Identity verification documents as required by regulatory compliance (KYC/AML)
• • Payment information and transaction history
• • Profile information such as trading preferences and risk tolerance

Technical Information

We automatically collect certain technical information when you use our platform:

• • IP address, browser type, and device information
• • Usage patterns, feature interactions, and session data
• • API call logs and trading activity timestamps
• • Performance metrics and error logs for platform optimization

Trading Data

To provide our automated trading services, we collect and process:

• • Exchange API credentials (with read and trade permissions only, never withdrawal)
• • Trading signals and strategy configurations
• • Portfolio positions, balances, and performance metrics
• • Order history and execution details

2. How We Use Your Information

Service Provision

Your information is primarily used to provide and improve our automated trading services:

• • Execute trades on your behalf according to your configured strategies
• • Monitor and manage your trading funds and portfolios
• • Provide real-time performance analytics and reporting
• • Offer customer support and technical assistance

Security and Compliance

We use your information to maintain the security and regulatory compliance of our platform:

• • Verify your identity and prevent unauthorized access
• • Detect and prevent fraudulent activities
• • Comply with financial regulations and reporting requirements
• • Monitor for suspicious trading patterns or market manipulation

Communication

We may contact you for service-related communications, including security alerts, system updates, trade confirmations, and account notifications. Marketing communications are always opt-in and you can unsubscribe at any time.

3. Information Sharing and Disclosure

Third-Party Service Providers

We work with trusted third-party providers to deliver our services:

• • Cloud hosting providers (AWS, Google Cloud) for secure data storage
• • Identity verification services for KYC/AML compliance
• • Payment processors for handling transactions
• • Analytics providers for platform optimization (anonymized data only)

Exchange Partners

We share necessary trading information with cryptocurrency exchanges to execute your trades. This includes order details, account identifiers, and transaction data required for trade execution.

Legal Requirements

We may disclose your information when required by law, court order, or to protect the rights, property, or safety of YzeTrade, our users, or the public. This includes cooperating with law enforcement and regulatory investigations.

4. Data Security

We implement industry-standard security measures to protect your information:

• • End-to-end encryption for all data transmission and storage
• • Multi-factor authentication and access controls
• • Regular security audits and penetration testing
• • Secure API integrations with restricted permissions
• • 24/7 monitoring for security threats and anomalies

Your exchange API keys are encrypted and stored separately from your account information. We never request or store API keys with withdrawal permissions.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• • Access: Request a copy of all personal data we hold about you
• • Correction: Update or correct inaccurate personal information
• • Deletion: Request deletion of your personal data (subject to legal requirements)
• • Portability: Receive your data in a structured, machine-readable format
• • Restriction: Limit how we process your personal information
• • Objection: Object to certain types of data processing

To exercise these rights, contact our privacy team at [email protected]. We will respond to your request within 30 days.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• • Account information: Retained while your account is active plus 7 years after closure
• • Trading data: Retained for 7 years as required by financial regulations
• • Technical logs: Retained for 12 months for security and optimization purposes
• • Marketing data: Retained until you opt out or 3 years of inactivity

7. International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• • Essential cookies for platform functionality and security
• • Performance cookies to analyze usage and improve our services
• • Functional cookies to remember your preferences
• • Marketing cookies for relevant advertising (with your consent)

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through email or prominent notice on our platform. Your continued use constitutes acceptance of the updated policy.

11. Contact Information

For questions about this privacy policy or our data practices, contact us: